Compatibility
Device, OS, requested software, intended workflow, and limits.
Mail-in hardware setup
Confirm the job before the device moves.
Mail-in setup begins with compatibility, backup, custody, access, shipping, insurance, return, and dispute terms—not a shipping label.
Before you ship
A written intake protects the customer and the device.
This page is not authorization to send hardware. Do not ship until an InstallAI job is approved and its handling terms are complete.
Condition
Documented pre-shipment state and backup confirmation.
Custody
Job ID, packaging, restricted storage, and receiving record.
Access
No passwords in chat, email, labels, or the box; temporary access where feasible.
Testing
Approved checklist and customer interaction where unattended setup is unsuitable.
Return
Verified destination, shipping, insurance, handoff, and temporary-account removal.
Reference price
$1,500 is a starting point, not a shipment instruction.
The final quote must confirm currency, hardware, outbound and return shipping, insurance, taxes, turnaround conditions, damage/dispute handling, included software, and support.
Never include: passwords, recovery codes, API keys, MFA devices, customer records, or unrelated confidential files with the shipment.
A safe mail-in handoff
Approved intakeScope, owner, device, job ID, and terms
Bounded setupDocumented changes and acceptance checks
Verified returnDestination, tracking, access removal, and handoff notes